Nutresa Share

$23.700
Closed $24.060
Variation -1,50%

Our sustainability management

Sustainable development is the management framework of Grupo Nutresa, and in this sense is committed to contributing to the development of an economic model that goes hand in hand with social development, generating benefits for all of its stakeholders and in equilibrium with the environment.

Sustainable development is the guide for action in Grupo Nutresa and frames its short–, medium– and long–term strategy.

It is an ability that allows us to consistently prosper and progress economically, and contribute to social development in balance with the environment. In this regard, risks are managed; opportunities are capitalized on; our value chain, the quality of products, experiences and services are continuously strengthened; and excellence in corporate governance practices is sought

This commitment was recognized by being included, for the sixth consecutive year, in the Dow Jones World Sustainability Index (DJSI) and the Emerging Markets Index 2016, and – for the third year – receiving the RobecoSAM “Silver Category” distinction in the Sustainability Yearbook 2017. Thus, Grupo Nutresa is consolidated as the second best company in the food sector in the world for its sustainability management, achieving maximum performance in measurement variables such as risk and crisis management, codes of business conduct, water related risks, packaging, environmental reporting, raw material sourcing, indicators of labor practices and human rights, customer relationship management, health and nutrition and social reporting.

According to the best practices in sustainability,
during 2015 the Materiality Matrix
was updated,
in order to better understand the particularities of the businesses and the geographical areas in which Grupo Nutresa operates, taking into account the expectations and needs of our stakeholders, finding elements to involve their priorities in our strategy.
The Company actively participated in the discussion of the new Sustainable Development Goals (SDGs) and the role of the companies to contribute to their achievement. For this reason, Grupo Nutresa joined the Private Sector Advisory Group of the United Nations Sustainable Development Goals and the Corporate Leadership Group, created through the initiative of the Global Reporting Initiative (GRI), which seeks to promote a global discussion on sustainability reports with a look to 2025.
In 2016, we were awarded with the recognition ALAS20 Leading Company in Sustainability
Leading Company in Investor Relations and ALAS20 Colombia Company, thanks to the consistency and excellent level of public disclosure of information about our practices regarding investor relations, sustainable development and corporate governance.

Stakeholder engagement model

It is very important to align our strategies with the needs of the environment and related groups, that is why we have an engagement model that allows us to serve and meet the concerns of these.

Shareholders

Employees

Costumers

Communities

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Shareholders

Purpose

To promote an environment of trust among shareholders, investment analysts and the general public, through transparent, timely communication in order to provide relevant, reliable information for investment decision making.

Relationship Mechanisms

  • Website. Permanently
  • Quarterly newsletter
  • Email. Occasionally
  • Quarterly investors conference
  • Integrated annual report
  • Shareholders’ Annual Assembly
  • Ethics Hotline. Permanently
  • Social Networks. Permanently
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Employees

Purpose

To promote harmonious relationships to increase productivity in challenging, safe and inclusive work environments where collaboration is encouraged and employee development and progress are guaranteed.

Relationship Mechanisms

  • Annual surveys on organizational climate
  • Intranet, printed newsletters, bulletin boards, Email. Permanently
  • Meetings with senior management. Quarterly
  • Synergy communities. Frequently
  • Primary groups. Frequently
  • Primary OHS Committees. Frequently
  • Retirement interview. Occasionall
  • Family–Responsible Company (FRC) Committee. Frequently
  • Psycho–social risk survey. Frequently
  • Human Rights Committee. Frequently
  • Coexistence Committees. Frequently
  • Suggestion boxes. Permanently
  • Ethics Hotline. Permanently
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Costumers

Purpose

To bring them reliable products with leading brands, through commercial networks that allow their growth.

Relationship Mechanisms

  • Commercial network. Permanently
  • Client portals. Permanently
  • Customer–Service Line – Interaction Centers. Permanently
  • Ethics Hotline. Permanently
  • Grocers’ School. Permanently
  • Convenience Store School. Permanently
  • Annual Measurement of service
  • Meetings with alternative–channel entrepreneurs. Frequently
  • Website.
  • Email. Occasionally
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Communities

Purpose

Purpose: To ensure the development of skills in related communities, as a tool to achieve their sustainability and support their wellness by allocating tangible and intangible resources.

Relationship Mechanisms

  • Workspaces and outreach to communities. Frequently
  • Website and Email. Occasionally
  • Participation in forums and conferences. Occasionally
  • Integrated annual report
  • Training groups. Frequently
  • Ethics Hotline. Permanently
  • Annual meetings with farmers

Consumers and shoppers

Government

Suppliers

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Consumers and shoppers

Purpose

To contribute to their quality of life with recognized loved products and brands that satisfy their needs for nutrition, wellness and pleasure.

Relationship Mechanisms

  • Customer–Service Line – Interaction Centers. Permanently
  • Ethics Hotline. Permanently
  • Consumer–Service Line. Permanently
  • Websites. Permanently
  • Email. Occasionally
  • Social networks. Permanently
  • Market research. Occasionally
  • Media communications
  • Points of Sale. Permanently
  • Point–of–Sale staff. Permanently
  • Brand/ Product activations. Occasionally
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Government

Purpose

To promote the establishment of public policy environments that support the business objectives of the Organization and the particular needs of society.

Relationship Mechanisms

  • Participation in spaces where the improvement of public policies is promoted. Occasionally
  • Reports and control meetings. Permanently
  • Answering surveys. Occasionally
  • Gremial participation. Frequently
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Suppliers

Purpose

To strengthen and develop suppliers and contractors as partners in the supply chain, to permit their growth and ensure supply for the Organization.

Relationship Mechanisms:

  • Online business portal. Permanently.
  • Contact Center. Permanently
  • Helpdesk. Occasionally
  • Email. Occasionally
  • Development and education programs. Permanently
  • Visitas de evaluación. Permanente
  • Annual managament meeting
  • Evaluation visits. Permanently
  • Annual exemplary supllier event
  • Website. Permanently
  • Integrated annual report
  • Ethics Hotline. Permanently